CooCoCo Cordless Neck Massager Back and Shoulder Massager for Pain Relief Deep Tissue 6D Shiatsu Back Massager with Heat Shiatsu Neck and Back Massage for Him Her Mom Dad

- Note for Comfort: For a better experience, we recommend starting at the lowest intensity. If the massage feels too firm, placing a towel or thin clothing between the device and your skin can provide a softer buffer while you adjust to the technique. - Equipped with rotating nodes to provide a kneading massage for the neck and shoulders. Features adjustable straps to help position the device comfortably. - Simple Warmth: Built-in heating function provides a gentle, soothing sensation to help relax muscles during your massage session. - Wireless & Rechargeable: Powered by a rechargeable battery with Type-C charging, allowing for cordless use at home or in the office. - Adjustable Settings: Includes 3 massage modes and 2 heat levels. Features a simple control interface for straightforward operation.

Product description

The massage feels too intense even at the lowest setting. How can I soften the touch?

The device doesn't fit my neck size. Any tips?

Massager won't start or charging issues?

Massage feels too weak or too strong?

I received a neck massager that looks like it has been used?

The massage feels too intense even at the lowest setting. How can I soften the touch?

This provides deep-tissue relief. If too intense, wear thicker clothes or place a towel between your skin and the device as a buffer. Loosen the straps to reduce pressure until your muscles adapt to the 6D kneading.

The device doesn't fit my neck size. Any tips?

Try pulling the straps slightly upward or downward to change the node angle. Adjusting the arm straps will help align the massager with your unique neck curves for better comfort.

Massager won't start or charging issues?

Hold Power for 2s to start. Must be started from the Massager control panel first！

Note: Device won't work while charging. White light flashes during charging and stays solid when full. If it stops, ensure a snug fit

Massage feels too weak or too strong?

For more power, use Level 3 and pull straps firmly. For less, use Level 1 and a towel buffer. Seek a comfortable, snug fit rather than over-tightening or being too loose to ensure the 6D nodes can rotate smoothly and effectively.

I received a neck massager that looks like it has been used?

All units are shipped 100% brand new. If you have concerns about the product condition upon arrival, please utilize the "Return or Replace" option via your Amazon account. We are dedicated to your positive shopping experience.